Orders over 60€ free shipping
1.- Due to the nature of some of our products, there could be, on some occasion, a delay in sending the order, of which you will always be informed promptly.
2.- All orders will be shipped by urgent and insured transport, unless specifically indicated otherwise, whatever the shipping method.
3.- Before signing the shipping sheet, you must check that the product does not suffer any external deterioration, otherwise leave the carrier clear of the damage and write it on the delivery note to process the corresponding product compensation. And another identical product will be sent to you immediately and if in doubt, do not sign and return the product.
4.- If you wish to change or return an order, for reasons beyond Huerto de la Condesa, the shipping and forwarding costs to Estepona (Málaga) will be borne by you, provided it is not due to an error made by «Huerto de la Condesa »In which case the costs will be borne by us.
5.- After 7 days from the date of purchase, no exchange or refund is allowed.
6.- The company reserves the right to modify these conditions, IN CASE OF LITIGATION, the buyer will have to submit to the courts of justice of the jurisdiction of Malaga, renouncing the jurisdiction of his own domicile.
7.- Product prices do NOT include transportation. Shipping costs will be borne by the buyer. Unless otherwise indicated.
8.- The minimum purchase age must be 18 years.
Huerto de la Condesa uses “secure payment” systems of financial entities prepared for electronic commerce.
Huerto de la Condesa only accepts CES (Secure Electronic Commerce) transactions with the 3D Secure international protocol, distinguished by the Verified by Visa and Mastercard Secure Code features.
Secure Electronic Commerce is an initiative whose basic principle is to guarantee the security of Internet transactions. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, it will connect with the issuing bank, which will request that it authorize the operation through a personal authentication code. The operation will only be carried out if the credit card issuing bank confirms the authentication code. Otherwise, the transaction will be rejected. As a complementary measure to the “Secure Payment” system and with the aim of collaborating in the prevention of fraud through the Internet. It reserves the right to verify the personal data supplied by the client and adopt the measures it deems appropriate (including the cancellation of the order).